Polygon-Amoy: Degraded Performance

Incident Report for Quicknode

Resolved

This incident has been resolved.
Posted Nov 22, 2025 - 15:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 22, 2025 - 07:24 UTC

Identified

Our team has identified a bug in the latest release of the Polygon-Amoy client that is causing node instability. This issue has been brought to the attention of the Foundation, and we are actively working on a solution.
While our work toward full recovery continues, the previously mentioned trace methods will remain disabled. Customers may also experience sporadic 503 errors.

We will provide another update by 6:00 UTC, or sooner.
Posted Nov 20, 2025 - 22:37 UTC

Monitoring

Our nodes are back at the chain tip, healthy, and 503 errors have cleared.
To accelerate stabilization, we have temporarily blocked the following high-load methods:
• trace_filter
• debug_traceBlockByNumber
• debug_traceBlockByHash
• debug_traceTransaction
• debug_traceCall
We will provide another update by 23:00 UTC, or sooner.
Posted Nov 20, 2025 - 05:52 UTC

Identified

Our nodes are in the process of recovering, and 503 error rate is dropping.
To expedite recovery, we have temporarily blocked the following resource-intensive methods:
trace_filter
debug_traceBlockByNumber
debug_traceBlockByHash
debug_traceTransaction
debug_traceCall

We will provide another update by 03:30 UTC
Posted Nov 19, 2025 - 22:50 UTC

Investigating

We are currently experiencing elevated 503 errors on Polygon-Amoy.
Our team is working to restore nodes fully, but customers may encounter an increased 503 error rate in the meantime.
We will share another update by 23:30 UTC
Posted Nov 19, 2025 - 22:31 UTC
This incident affected: Polygon (Polygon - Amoy Testnet).